Archive for July, 2006

Toolhaus: an eBay Feedback Tool

ToolhausToolhaus has created a really interesting application, it’s simple yet incredibly useful. Basically, you can find feedback information about any eBay user by entering their user ID. You can also see what items mutual users are bidding on together. Very interesting!

Give it a try and see what you think. You might find that it becomes a part of your selling or buying experience.

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Launch Week: Initial Feedback and List’d Direction

Wow, we’ve had a crazy week so far. The feedback from everyone in the community has been great – we really appreciate you taking the time to give us your thoughts, whether they are good or bad. We’ve had our first feature requests, one of which I thought I would address here, and I also wanted to let you know the reasoning behind doing some of the things that we did.

First off, List’d Express was designed to be easy to use, especially for the eBay newbie. With that thought in mind, we defaulted a lot of decisions, stripped out the some extraneous functionality that only 5% of sellers use, and then worked hard on the user interface to make it all intuitive.

List'd for eBay UK & Germany?With this simple tool, we have a platform from which to build some other very cool features. For instance, one of the requests we’ve had is for internationalization, which in this case means being able to list items to eBay UK and eBay Germany.

We hear you loud and clear and the team is working to make that function a reality at some point in the near future. There are a few complications that we have to figure out, even with a simple tool like List’d Express, when we have those straightened out, we’ll let you know. Sign up for the List’d email (to the right) and we’ll notify you when that happens.

Our goal is to keep this a simple, easy-to-use tool that anyone can use. So, no matter what features we add, we always keep that at the forefront of any decision we make. Please keep emailing us, commenting on the blog, and getting on the message boards – your feedback is critical to making this the best eBay tool on the Web.

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List’d Launches: An Easy, Fast and Free eBay Application!

List'd LogoWe’re happy to let everyone know about a new eBay seller’s tool that has been launched called List’d Express (www.listd.com)! List’d is an easy and fast way to put your items on eBay, best of all it’s free. That means free image hosting, free scheduled-listings and free templates.

The idea for List’d came about because we realized that there were a number of tools available for “powersellers”, but there weren’t many options for people who want to list an item on eBay randomly, or a few times per month. The few tools that were out there were clunky, had a cost associated with them, or weren’t user-friendly.

We set out to create the easiest and most user-friendly eBay sellers tool on the market. A one-page listing tool that would help you get an item up in just minutes. No more going through the 5 pages on eBay to list something. We wanted a tool that anyone could use.

Some of the neat things that we’ve done to make List’d an easy tool to use:

  • Keywords to find your category – Many people don’t know what category they should list their item in. We have set up a way for users to type in up to 6 keywords and List’d will return the most probable categories for you.
  • Beautiful templates – We’re starting off with three great templates. We realized that there was a lack of great looking templates, so the team has put together a couple that will knock your socks off.
  • Scheduled listings – Choose to end your auction in 7 days, or have it end on the next Sunday evening at 8:00 PM (generally the best time to end an auction on eBay).
  • List similar items – Once you have finished listing your item, you can easily relist another one with all the fields pre-polulated for you.

A screenshot of the listing page with a sample listing:

List'd: A sample of the one-page eBay listing tool
Some template examples:
A Template for the Gals A Listing template for the guys
So, everyone do us a favor and try it out (You need an eBay sellers account to use it). Whether you like it or not, we would love to get your feedback. What can be made better, what do you love about it? You can email me directly at erik@getlistd.com or leave a comment here or the Get List’d blog. We are still very much in our early stages of development, and your feedback is critical for us to fine tune List’d.

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List’d: All Set to Launch!

List'd LogoWell, the team is extremely excited today. We’re pushing the final build today, which will give us the green light to tell everyone about our new eBay selling tool called List’d.

I’ve put together a couple of buttons and a grabable logo for those who would like to write something about the product on their own blogs or would like to put the button on their websites. I’ll be posting another blog post with screenshots of the application along with some sample templates later on.

List'd Express Button 1

List'd Express Button 1 Med List'd Express Button 1 Small

List'd Express Button 2 List'd Express Button 2 Small

List'd Express Button 3

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Listing Price Changes on eBay

August 22nd will be a big day for some Powersellers out there. It’s when the listing costs increase for non-auction related listings. Bill Cobb sent out a letter to all sellers stating the reason behind it was to help make the eBay experience better for buyers by differentiating the core listing versus the store listings.

Beginning August 22, insertion and final value fees for Store Inventory listings will be increased and will follow a tiered structure based on price–as they do for core listings. For complete details of these changes, please see my Announcement Board post and our Fee Changes Overview.

Significant changes include insertion fee increases for Buy It Now listings:

Buy It Now: Pricing Changes

There is more information and detail on the Fee Changes Announcement.

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U of M Produces Feedback Study

Late last week, the University of Michigan posted a study about the relevance of feedback on eBay. An interesting read for sure. Mostly because it supposes that negative seller feedback for new users won’t necessarily adversely affect a buyers decision to use that seller or not. Plain and simple: new sellers are not trusted.

That’s not to say that newbies can’t be as successful as some of the long-time sellers. But according to the study, sellers with a higher percentage of positive feedback could make nearly 10% more on an item than a user with a new account that had little or no feedback, regardless if it was positive or negative.

This is good news for eBay, as it shows that their feedback system, on the whole, is working as it should. I suppose that’s also good news for eBay users as well.

The point here isn’t to discourage would-be first timers, but moreover to encourage people to take advantage of the feedback system, and the information it provides. Like anything else, becoming a top eBay seller would take a lot of dedication, timing, and probably a little bit of luck. I’m sure having a lot of free time wouldn’t hurt either.

Read the full article, courtesy of the University of Michigan.

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Dealing with Fraud on eBay

The Washington Post has an interesting article covering fraud on eBay, and what eBay is doing/not doing about it. Though it’s not news to many heavy eBay users, it does give some solid advice for new people.

There is a whole section dedicated to “charge backs” either throug your credit card or PayPal. It’s a serious issue that has no easy answer.

(Read the article)

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